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Privacy Policy

Last Updated: November 2025

Oxy Walt— Digital services, airtime, data, bills & wallet

Oxy Walt (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This document outlines both our Privacy Policy and User Agreement. By downloading, installing, or using our app, website, APIs, or related services (“Services”), you accept the practices described here.

Privacy Policy

1. Information We Collect

  • Personal details (name, email, phone, government-issued ID where required).
  • Payment & transaction information (bank details, wallet balance, orders, receipts).
  • Device & usage data (IP, device model, app version, crash logs).
  • Location data (if enabled) and communication records with support.

2. How We Use Information

  • To process airtime, data, bill payments, and wallet funding.
  • To communicate — receipts, alerts, support responses, promotions (opt-in).
  • To comply with regulations (KYC/AML, lawful requests).
  • To improve our Services — fix bugs, test features, enhance security.

3. App Permissions

The app may request access to:

  • Internet & Network — process transactions.
  • SMS (optional) — read wallet funding alerts.
  • Phone state & Contacts (optional) — verify number, quick payments.
  • Camera & Storage — upload KYC docs, scan QR codes, save receipts.
  • Location (optional) — fraud prevention and location-specific features.
  • Push Notifications — send alerts and updates.

4. Sharing of Information

We do not sell your data. We only share with:

  • Payment processors, VTU providers, and SMS/WhatsApp gateways.
  • Regulatory authorities if required by law.
  • Business transfers (e.g., mergers, acquisitions).
  • With your explicit consent (third-party integrations).

5. Data Security

We implement encryption, secure servers, access controls, and audits. However, no system is 100% secure. In case of breach, we will notify users as required by law.

6. Data Retention

We retain data only as long as necessary for service delivery, compliance, fraud prevention, and dispute resolution.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect such data.

Oxy Walt User Agreement

1. Acceptance of Terms

Oxy Walt provides a collection of digital services, including but not limited to airtime, data bundles, bill payment, classifieds, and forums (the “Service”). By using the Service, you agree to comply with these Terms of Use (“TOU”). If you do not agree, your only remedy is to discontinue use.

2. Modifications

We may update this Agreement at any time. Continued use of Oxy Walt after changes constitutes acceptance of the revised terms.

3. User Conduct

  • No creating multiple accounts or bypassing restrictions.
  • No harassment, stalking, or spamming of users.
  • No collecting data for unlawful purposes.
  • No unauthorized access, hacking, or service disruption.
  • No automated posting or scraping tools without permission.
  • No misleading, false, defamatory, discriminatory, or pornographic content.
  • No posting restricted, illegal, or fraudulent items/services.
  • No uploading viruses, chain letters, or bulk spam.

4. No Spam Policy

Sending unsolicited communications through Oxy Walt systems is strictly prohibited. Violations may result in suspension, account termination, and possible legal consequences.

10. Contact Us

For any privacy-related concerns or inquiries, please reach out to us:
📧 info@oxywalt.com
🌐 www.oxywalt.com

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